
Is your inbox flooded with the same questions every day?
Let a smart chatbot answer 80% of those queries for you — 24/7, without hiring anyone new.
customer@company.com
What are your opening hours?
mary@gmail.com
Do you ship across the country?
peter@hotmail.com
How do I return a product?
MySwissBot
✓ Answered automatically
Enterprise Security
Your data is yours.
Every day you lose hours answering the same emails.
As a small business owner, you know exactly what we mean: the same question about opening hours, the same email about returns, the same query about availability. Over and over. Every single day.
MySwissBot puts all your business information within reach of your customers — FAQs, articles, product collections — so they find answers on your website without needing to email you. And when they really need to talk to someone, two-way chat connects the customer with your team seamlessly.
Fewer emails, more sales
Automate 80% of repetitive queries and spend your time on what matters.
Always available for your customers
Your chatbot answers at 3am. You rest.
FAQs & Articles
Set up your business FAQs and articles in minutes.
Two-Way Chat
When the bot can't help, a human steps in without the customer changing windows.
-80%
Fewer emails, more sales
Always active
Your chatbot answers at 3am. You rest.
That Simple
No jargon. No complications. Up and running in 48 hours.
Upload your business information
FAQs, articles, product or service collections, opening hours, return policies... Everything your customers usually ask about.
The chatbot answers for you
Your visitors find instant answers on your website, without needing to send you an email or wait until you open.
You step in when needed
If the chatbot doesn't have the answer, it connects the customer directly with you. Real-time two-way chat, without switching tools.
🛠️MSB SaaS Plan — You manage it
We handle the initial setup. You get full access to the control panel to manage FAQs, articles, collections and configure two-way chat with complete autonomy.
🚀MSB Setup Plan — We manage everything
The fastest path. Our team sets up everything: FAQs, articles, collections, two-way chat. You just give us your business information and we do the rest. Zero technical effort.
Real Control Panel.
Interact with the same panel you'll use every day to see versatility and ease live.
dashboard
Visión general de tu plataforma de chatbots
Conversaciones por Día
Topics Más Consultados
Basado en conversaciones reales
¿Cómo podemos ayudarte?
ES
EN¿Cómo empiezo con la plataforma?
Para comenzar, registrate en nuestra web y sigue los pasos de verificación.
¿Cuáles son las reglas de trading?
Pérdida diaria máxima: 5% del balance. Pérdida máxima total: 10% del balance.
¿Cómo retiro mis beneficios?
Los retiros se procesan de forma sencilla: 1. Ve a tu Dashboard -> sección Retiros. 2. Solicita el retiro.
Why choose MySwissBot
The natural evolution of customer support
Human Support | Basic Chatbots | MySwissBot | |
|---|---|---|---|
| Response Accuracy | High | Low (Generic) | Very High (RAG) |
| Response Time | Hours / Days | Instant | Instant |
| Human Handoff | - | Complex / Slow | Native (Telegram) |
| Availability | Business Hours | 24/7 | 24/7 |
| Scalability | Very Hard | Easy | Infinite |
| Monthly Cost | €2,500+ / Agente | €500+ / Mes | From €299 |
MySwissBot Everything Your Business Needs
A complete platform so your customers always find what they're looking for.
FAQs & Quick Replies
Instant answers to the most common questions. Interactive menus that guide the customer.
Articles & Collections
Organize your catalog, services and policies in articles the chatbot consults automatically.
Two-Way Chat
When the bot can't help, you or your team take over. The customer doesn't notice the difference.
Swiss MySwissBot Plans
No surprises. No fine print. Choose the model that best fits your business.
MSB Setup
Managed by MySwissBot
We configure and manage everything. You just focus on your business.
- Full setup by MySwissBot
- FAQs, articles and collections
- Up to 3,000 interactions/mo
- Two-way chat included
- Minor changes included
- Email support (48h)
- Monthly reports
MSB SaaS
You manage it
Installation done by us. You manage your control panel with full autonomy.
- Initial setup by MySwissBot
- Full control panel access
- Up to 5,000 interactions/mo
- Two-way chat included
- Additional changes: €49/hour
- Priority support
- Access to all features
MSB Custom
Tailored for your company
We adapt the chatbot to your existing ecosystem. Integrations, CRM, custom APIs.
- Needs analysis included
- CRM/ERP integration
- Unlimited interactions
- Custom APIs and webhooks
- Dedicated account manager
- Guaranteed SLA
- 24/7 support
🔒 No lock-in. No fine print. Cancel anytime. All plans include two-way chat and technical support.
Calculate Your ROI now
Find out how much you can save by automating your support with MySwissBot
Your Company Data
Estimated monthly savings
€5,951
Annual savings
€71,412
MySwissBot reduced our support costs by 75%. The Telegram integration is flawless and our customers are very satisfied.
Marc Weber
🇨🇭CTO @ SwissTech Solutions
The ROI was immediate. In 3 months we had already recouped the investment. The RAG system is incredibly accurate.
Sophie Martin
🇩🇪Directora de Operaciones @ EuroSupport GmbH
The best investment we've made. Our team now focuses on higher-value tasks while MySwissBot handles 80% of queries.
Carlos Rodríguez
🇪🇸CEO @ TechStart España
The handoff to human agents is seamless. Customers don't notice the change and the experience is smooth.
Pierre Dubois
🇫🇷Head of Support @ Paris Digital Agency
500+
70%
99.9%
SLA
24/7
Discover how small businesses are transforming their customer support
How a small business saved 70% on email queries with a chatbot
Real case: an online store received 40 daily emails with the same questions. Discover how they solved it in 48 hours.
GDPR and chatbots for SMBs: what you need to know before implementing
Practical guide on data privacy for SMBs that want to implement a chatbot without legal risks.
Why your SMB needs 24/7 customer support (and how to achieve it without hiring anyone)
60% of queries arrive outside business hours. Discover how the most successful SMBs are solving this.
📧 Subscribe to our newsletter
Get practical tips for SMBs, success stories and guides on customer support automation.
Frequently Asked Questions
Everything you need to know about MySwissBot