Blog

Blog & Resources for SMBs

Practical guides, success stories and tips to automate your customer support.

How a small business saved 70% on email queries with a chatbot
ROI & Savings
5 min read

How a small business saved 70% on email queries with a chatbot

Real case: an online store received 40 daily emails with the same questions. Discover how they solved it in 48 hours with MySwissBot.

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GDPR and chatbots for SMBs: what you need to know before implementing
Security & GDPR
8 min read

GDPR and chatbots for SMBs: what you need to know before implementing

Practical guide on data privacy for SMBs that want to implement a chatbot without legal risks.

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Why your SMB needs 24/7 customer support (and how to achieve it without hiring anyone)
Productivity
6 min read

Why your SMB needs 24/7 customer support (and how to achieve it without hiring anyone)

60% of queries arrive outside business hours. Discover how the most successful SMBs are solving this with automation.

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